How To Make The Most Of Our New Website
Using your email address to log in
We have changed the way you log in to further improve the security of your account. To log in to our website, please use your email address (not your username).
If you are unsure of the email address associated with your account, please follow the step-by-step guide below.
Where to log in
2. Log in using your account email address (not username).
Your password has not changed.
Finding your email address
2. Enter your organisation’s delivery postcode and account number.
Both your old account number and new account number can be used.
3. This will generate a list of emails associated with the entered account information, in a semi anonymised format.
If you recognise any of the email addresses as your own, please use it to log in.
Resetting your password
2. Enter your email address and a link for you to reset your password will be sent to you.